When to Seek Urgent Care for Pink Eye (Conjunctivitis)
Understanding when pink eye is an emergency and how to get prompt, proper care for your eye health.

Pink eye, also known as conjunctivitis, is a common eye condition that can cause discomfort, irritation, and a noticeable reddish or pink appearance of the eye. While many cases are mild and resolve on their own, certain symptoms indicate a need for urgent or immediate medical attention to protect your vision and prevent complications.
What Is Pink Eye?
Pink eye is the inflammation or infection of the conjunctiva—the clear tissue covering the white part of your eye and the inside of your eyelids. It is characterized by eye redness, irritation, discharge, and in some cases, swelling and sensitivity to light.
- Viral conjunctivitis: Usually caused by viruses like adenoviruses; highly contagious; most common type.
- Bacterial conjunctivitis: Caused by bacteria; also contagious and may result in thicker, colored discharge.
- Allergic conjunctivitis: Triggered by allergens such as pollen or pet dander; not contagious; often accompanied by intense itching and watery discharge.
- Other causes: Irritants (smoke, chlorine), foreign bodies, or underlying medical conditions.
Common Signs and Symptoms
- Redness or pink appearance in one or both eyes
- Watery, stringy, or thick discharge
- Itchy or burning sensation
- Swelling of the conjunctiva or eyelids
- Crusting of the eyelids or lashes, especially in the morning
- Increased sensitivity to light (photophobia)
- Blurry vision (usually mild)
When Is Pink Eye an Emergency?
Most pink eye cases are mild and can be managed at home, but certain symptoms require urgent care because they might indicate a more serious underlying eye problem or risk for vision loss. Recognizing these warning signs can ensure timely intervention.
Visit Urgent Care or an Emergency Room Immediately If You Experience:
- Severe eye pain or intense discomfort
- Sudden change or loss of vision
- Extreme sensitivity to light (inability to open your eyes in light)
- Very pronounced redness—especially if only in one eye
- Swelling around the eye or face that is rapidly worsening
- Thick, persistent yellow, green, or bloody discharge
- Fever higher than 102°F (38.9°C) or shaking chills
- Painful eye movements
- History of recent eye trauma or surgery
- Exposure to chemicals or caustic substances (seek emergency care immediately)
- Compromised immune system (due to conditions like HIV/AIDS or chemotherapy)
Infants and newborns with pink eye symptoms should always be seen by a doctor immediately because of the risk for potentially permanent vision loss or bloodstream infection.
How is Pink Eye Diagnosed?
Diagnosis is based on medical history, reported symptoms, and a physical examination of the eyes. In most cases:
- A healthcare provider will ask questions about onset, exposure, discharge type, and associated symptoms.
- A visual inspection of the eyes may be performed using a special light (slit lamp).
- A sample of eye discharge may be taken for laboratory testing if symptoms are severe, not improving, or thought to be caused by a sexually transmitted infection or rare bacteria/virus.
Diagnosing the cause of pink eye (viral vs. bacterial vs. allergic) is important to determine the correct treatment.
Treatment Options for Pink Eye
General Management and Home Remedies
For most cases of pink eye:
- Artificial tears (lubricant eye drops) can relieve irritation and dryness.
- Warm or cold compresses applied to the eyes several times daily can reduce discomfort and swelling.
- Gently cleaning eyelids with a clean, damp cloth can remove crusts and discharge.
- Stop wearing contact lenses until your symptoms fully resolve and your doctor approves their use.
- Discard or replace any contact lenses, lens cases, or eye makeup used before or during the infection to prevent reinfection.
Treatment by Type of Conjunctivitis
Type | Treatment | Contagious? |
---|---|---|
Viral |
| Yes |
Bacterial |
| Yes |
Allergic |
| No |
Irritant/Chemical |
| No |
Important Reminders
- Most viral conjunctivitis does not require antibiotics.
- Using antibiotics unnecessarily can cause side effects and foster resistance.
- Do not use steroid drops unless prescribed by a doctor; they can worsen certain infections.
When to Call Your Doctor
While many pink eye cases are mild, call your healthcare provider if:
- You experience severe pain, vision changes, or light sensitivity.
- Your symptoms are not improving after 7-10 days.
- You produce thick, yellow, green, or bloody discharge.
- Your child is younger than 2 months old and shows any eye redness or discharge.
- You are immunocompromised or recently had surgery/eye injury.
Pink Eye Prevention Tips
- Wash your hands frequently with soap and water.
- Avoid touching or rubbing your eyes.
- Do not share towels, washcloths, pillows, or cosmetics.
- Follow your eye doctor’s instructions on cleaning and caring for contact lenses.
- Stay home from work or school during the contagious stage, as recommended by your doctor.
- Replace eye makeup after an infection.
Complications of Pink Eye
- Most pink eye cases resolve without long-term problems.
- Untreated bacterial conjunctivitis can rarely lead to more serious eye infections.
- Neonatal conjunctivitis (in babies) can cause permanent eye damage and requires urgent assessment.
- Certain causes, like herpes simplex virus, may need ongoing care; untreated, these can scar the cornea and threaten vision.
What’s Commonly Misdiagnosed as Pink Eye?
Not all eye redness, irritation, or swelling is pink eye. Your symptoms could be due to:
- Seasonal allergies
- Styes (infections of glands along the eyelid)
- Iritis (inflammation of the iris)
- Chalazion (inflammation of an eyelid gland)
- Blepharitis (inflammation or infection of the eyelid skin)
- Dry eye syndrome
These conditions are usually not contagious but may need different treatments. Any persistent symptoms should be evaluated by your doctor.
Frequently Asked Questions (FAQs)
What should I do if I think I have pink eye?
If your symptoms are mild, begin home care with artificial tears and compresses, and avoid contact lens use. Monitor your symptoms. However, seek medical attention if you have severe pain, vision changes, intense redness, or discharge.
Is pink eye always contagious?
Viral and bacterial pink eye are contagious and can easily spread to others. Allergic and irritant pink eye are not contagious.
Should I stay home from work or school?
If your pink eye is viral or bacterial, it is best to stay home while experiencing symptoms, especially if there is discharge. Your doctor can advise on when you’re safe to return.
Will pink eye clear up on its own?
Many cases, especially viral and mild bacterial conjunctivitis, will resolve without treatment in 1-3 weeks. However, prompt treatment is important for severe bacterial cases, newborns, or immunocompromised people.
How can I avoid spreading pink eye?
- Wash your hands often and thoroughly.
- Do not touch or rub your eyes.
- Avoid sharing towels, pillowcases, and cosmetics.
- Stay home while contagious.
What if my pink eye is not improving?
Contact your eye doctor. Complications or alternative diagnoses may need to be considered, and further treatment might be required.
Summary
Pink eye is common, often mild, and treatable. However, knowing when to seek urgent care is crucial for your eye health, especially if you develop severe symptoms, pain, or changes in vision. Practicing good hygiene and following your doctor’s instructions can help resolve the infection and prevent its spread.
References
- https://www.nyp.org/primary-care/conjunctivitis-pink-eye/treatment
- https://www.mayoclinic.org/diseases-conditions/pink-eye/diagnosis-treatment/drc-20376360
- https://www.webmd.com/eye-health/eye-health-conjunctivitis
- https://www.cdc.gov/conjunctivitis/treatment/index.html
- https://my.clevelandclinic.org/health/diseases/pink-eye-conjunctivitis
- https://www.pennmedicine.org/conditions/conjunctivitis-pink-eye
- https://www.nei.nih.gov/learn-about-eye-health/eye-conditions-and-diseases/pink-eye
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