Algramo: Making Zero-Waste Shopping Affordable and Convenient

How Algramo's smart refill system is transforming zero-waste shopping into an accessible, practical, and economical reality.

By Sneha Tete, Integrated MA, Certified Relationship Coach
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Algramo: Pioneering Zero-Waste Shopping with Smart, Affordable Solutions

In a world increasingly overwhelmed by single-use plastic waste, Algramo stands out as a bold innovator, demonstrating how technology and a fresh business model can make zero-waste shopping not only environmentally responsible but also affordable and convenient. From its origins in Santiago, Chile, Algramo has grown into a global leader of the refill revolution, working in partnership with major consumer brands and local communities to change how ordinary people buy everyday products. This article explores the challenges of single-use packaging, Algramo’s innovative solution, real-world success stories, and the company’s expanding impact in Latin America and beyond.

The Plastic Problem: Single-Use Packaging and Its Consequences

Plastic waste is a pressing global issue. Every year, the world generates approximately 300 million tonnes of plastic waste, equivalent to the weight of the entire human population. A significant portion of this trash comes from single-use packaging for common household staples—products designed for short-term utility but lingering for centuries in landfills and oceans.

  • Single-use packaging is a top contributor to marine and terrestrial pollution.
  • Recycling rates for plastics remain low due to contamination, cost, and collection challenges.
  • Communities—especially those with limited infrastructure—bear the brunt of improper disposal and health risks.

The growing environmental and social costs make it imperative to rethink the current disposable paradigm.

Introducing Algramo: Pay for the Product, Not the Packaging

Founded in 2013 by Chilean entrepreneur José Manuel Moller, Algramo—Spanish for “by the gram”—was born from a simple yet powerful observation: low-income families often pay more per unit for basic goods bought in small packages, a phenomenon called the “poverty tax.” This insight inspired a system allowing consumers to purchase precisely the amount they need, without paying for unnecessary packaging each time .

  • Algramo launched with vending machines in local stores, dispensing staples like detergent, rice, and beans by weight.
  • Its mission: make smart packaging and bulk-refill shopping accessible, driving savings for consumers and reducing waste.
  • Algramo’s slogan—”pay for the product, not the packaging”—captures the essence of its model.

How Algramo Works: Technology and Process

At the heart of Algramo’s success is its innovative use of smart, reusable containers and IoT-enabled vending machines.

  • Customers purchase reusable, durable containers embedded with RFID chips and a unique code.
  • Via the Algramo mobile app, users load credit, select products, and track refills.
  • Containers are refilled at in-store Algramo machines, door-to-door via electric tricycles, or in some cities via public plaza dispensers.
  • The smart vending machines recognize each container, dispense the desired amount, and award loyalty credits.

This system not only streamlines the refill process but also ensures traceability and rewards repeat participation.

Key Features of the Algramo System

  • Refill-on-the-go and at home: Flexible shopping experiences allow users to refill at a store or at their doorstep.
  • Product range: Starting with rice and detergent, Algramo now offers cleaning products, pet food, and personal care items from both local and major global brands.
  • Cash-back incentives: Each refill triggers a virtual wallet top-up, discounting future purchases and increasing customer loyalty.
  • Hygiene and safety: Most refills are for cleaning products, simplifying hygiene protocols versus food-grade refills.

Social and Environmental Impact: Reducing Waste and Improving Access

Algramo’s approach delivers clear environmental and social benefits:

  • Plastic waste reduction: Each refill can eliminate up to 135 grams of single-use plastic, with repeat refills potentially removing more than two kilograms of plastic waste per bottle over its lifespan.
  • Lower carbon footprint: Fewer bottles produced and transported equals lower emissions.
  • Financial empowerment: Pay-for-use pricing enables low-income families to buy only what they can afford—and at the lowest per-unit cost.
  • Behavioral change: Algramo’s system encourages consumers to adopt reuse rather than recycling or disposal.

Algramo’s Numbers at a Glance

MetricImpact
Plastic waste avoided (per bottle, 15 refills)2+ kg
Reusable packaging put in market (2020)250,000+
Refill sales increase (Santiago, April–June 2020)356% growth

Algramo’s Global Expansion: Partnerships and Scale

What began as a local experiment is now a rapidly growing enterprise, recognized globally and collaborating with some of the world’s largest brands:

  • Unilever: Piloted refill stations for detergents, integrating Algramo’s system into mainstream supply chains.
  • Nestlé Purina: Extended the model to pet food, another major source of packaging waste.
  • Walmart: Piloted in Latin America, testing large-scale retail integration.
  • New York City: Launched Algramo’s first North American pilots, bringing refillable Clorox and Pine-Sol products to urban consumers via in-store machines and mobile units.
  • Jakarta and Colombia: Early adoption in Southeast Asia and further expansion in Latin America show the model’s versatility and relevance across diverse markets.

The Consumer Experience: Convenience Meets Affordability

Algramo has prioritized user convenience and affordability—crucial for mainstream adoption. Here’s how the system works from a user’s perspective:

  1. Purchase a smart reusable container once, either through a store or delivery agent.
  2. Install the Algramo app, create an account, and top up digital credit.
  3. Refill the container at an Algramo vending machine or schedule a door-to-door refill via tricycle.
  4. Barcode/RFID technology automatically tracks use and rewards loyalty.

This model eliminates guesswork, allows bulk savings, and fits seamlessly into everyday routines—no need for specialist stores or lengthy detours.

Benefits Over Single-Use Purchases

  • More affordable: Consumers buy exactly what they need, benefiting from bulk prices even for small quantities.
  • More flexible: Avoid waste caused by overbuying perishable or excessive amounts.
  • More sustainable: Radically reduces personal plastic waste, with each refill building tangible environmental impact.

Challenges and Innovations: Scaling the Refill Revolution

Despite its promise, the shift to reusable packaging faces distinct hurdles:

  • Consumer habits: Breaking the convenience of single-use plastics is a behavioral challenge, especially in communities used to throwaway culture.
  • Hygiene concerns: Refillable systems require strict protocols—Algramo addresses this by focusing on cleaning products and using contactless technology.
  • Infrastructure investment: Installing and maintaining smart dispensers requires upfront funds and robust logistical networks.
  • Brand partnerships: Trust and supply chain buy-in from large companies is essential for bringing refill systems to scale.

Algramo’s solution has attracted industry attention for its ability to address these concerns through a blend of technology, incentives, and strategic alliances.

The Circular Economy in Practice

Algramo’s model exemplifies the circular economy in action—keeping materials in circulation longer and maximizing the value extracted from each resource. By shifting to a system where containers are reused dozens of times, significant quantities of plastic are kept out of landfills and ecosystems, and the energy used in production and recycling is dramatically reduced.

  • Refillable packaging has a far smaller ecological footprint than even recycled single-use bottles.
  • Smart containers that double as payment cards are less likely to be discarded, increasing retention and sustainable behavior.
  • Data tracking (via app and RFID) allows companies to accurately measure environmental savings and reward eco-friendly choices.

Adoption and the “Smart Shopping Revolution”

From its origins in Santiago’s neighborhoods to international expansion, Algramo has driven what its founders call the “revolución de la compra inteligente”, or the smart shopping revolution. Key to this movement is the alignment of economic and ecological interests—making sustainability genuinely accessible for all.

  • Low-income households previously excluded from bulk savings can now access lower per-unit costs.
  • Consumers become partners in reducing waste, tracking their impact through the Algramo platform and app.
  • Major brands benefit from deeper customer engagement, improved loyalty, and a visible path toward sustainability commitments.

What’s Next for Algramo?

Looking ahead, Algramo aims to further scale its technology and partnerships, expand into additional product categories, and extend its footprint in new regions. Key areas of focus include:

  • Wider adoption of refill kiosks in supermarkets, community centers, and public transit hubs.
  • Increasing the range of products—from food and household goods to personal care items—offered via the refill model.
  • Deepening partnerships with international retailers, brands, and local governments to accelerate the transition to a circular packaging economy.
  • Using data-driven insights to refine the refill experience and demonstrate environmental impact.

The long-term vision: make zero-waste shopping the default for urban and rural consumers alike.

Frequently Asked Questions (FAQs)

Q: How does the Algramo refill system work?

A: Users buy a reusable Algramo container, register it via the app, and refill it with products at a vending machine or via delivery. The container’s RFID tag allows automatic dispensing, payment, and rewards tracking.

Q: What types of products can I buy using Algramo?

A: Algramo currently offers cleaning products (e.g., laundry detergent, dish soap), some food staples (e.g., rice, beans), pet food, and personal care items, depending on the location and pilot partnerships.

Q: How is Algramo more affordable for low-income communities?

A: Because consumers only pay for the product (not the packaging) and can buy precise quantities, the per-unit cost is often much lower than single-use packaging. Loyalty rewards and discounts further increase savings over time.

Q: Is the refill system hygienic and safe?

A: Yes. Algramo prioritizes hygiene by focusing initially on non-food products and using touchless, automated dispensers. All containers are designed to be easy to clean between uses.

Q: How does Algramo contribute to reducing plastic waste?

A: Every refill eliminates a single-use bottle from the waste stream. Over many refills, a single container can avoid the production and disposal of kilos of plastic, dramatically lowering environmental impact.

Q: Where is Algramo available now?

A: Algramo operates in Santiago, New York City, Jakarta, and several Latin American cities, with pilots and partnerships expanding rapidly.

Sneha Tete
Sneha TeteBeauty & Lifestyle Writer
Sneha is a relationships and lifestyle writer with a strong foundation in applied linguistics and certified training in relationship coaching. She brings over five years of writing experience to thebridalbox, crafting thoughtful, research-driven content that empowers readers to build healthier relationships, boost emotional well-being, and embrace holistic living.

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